We spoke to a representative from Paypal in regards to the recurring payments.  We were given the instructions below to update the recurring payment amount.

1. Log in to your PayPal account.

2. Click History.

3. Choose Recurring Payment Profile from the drop-down menu.

4. Choose the time period of records to search and click Search.

5. Click Details of the recurring payment profile you want to view.

6. Click Change link next to the Outstanding Balance and follow the instructions.

Per the representative, if you are unable to update using the process above, you will need to cancel the recurring payment and create a new one with the updated subscription prices below.

1 month - $20.00 + $5 for each additional connection
3 month - $60.00 + $5 for each additional connection
6 month - $120.00 + $5 for each additional connection
1 year - $240.00 + $5 for each additional connection


If you have any problems, please feel free to contact us and we will get the matter resolved as quickly as possible.  



Tuesday, May 5, 2020

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